Privacy Policy | Family Water Conditioning


Privacy Policy — Family Water Conditioning LLC

Last Updated: August 31, 2026

Family Water Conditioning LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request our services, or communicate with us via phone, email, or SMS.


1. Information We Collect We collect personal information that you voluntarily provide to us when requesting an estimate, scheduling an appointment, or contacting us for service. This information may include:

  • Full name
  • Service and billing address
  • Phone number (mobile/landline)
  • Email address
  • Details regarding your water treatment system or service requests


2. How We Use Your Information We use the information we collect strictly for standard business operations, including:

  • Scheduling, confirming, and managing service appointments
  • Providing estimates, invoices, and service updates
  • Responding to customer inquiries and service requests
  • Sending maintenance reminders (such as filter changes or annual equipment checkups)


3. SMS and Mobile Communications When you provide your phone number, you consent to receive direct communications regarding your service appointments, estimates, and account updates.

  • Message frequency varies based on your service interactions.
  • Message and data rates may apply.
  • You may opt out of SMS communications at any time by replying STOP to any message.
  • For assistance, reply HELP or contact us directly at 610-999-0885.


4. Sharing of Information (Strict Carrier Compliance Clause) We do not sell, rent, trade, or share your personal information, mobile phone number, or SMS opt-in consent with third parties, affiliates, or marketing partners for marketing or promotional purposes. Your data is used exclusively by Family Water Conditioning LLC to deliver requested services and direct business communications.



5. Data Security We implement reasonable administrative and technical measures to protect your personal data from unauthorized access, disclosure, or misuse.


6. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us: