Terms & Conditions | Family Water Conditioning
Terms & Conditions
Family Water Conditioning LLC
1. Agreement to Terms
These Terms and Conditions govern your access to and use of services provided by Family
Water Conditioning LLC ("Company," "we," "us," or "our"), including our website and our
SMS/MMS text messaging program. By using our website or opting into our text messaging
program, you agree to be bound by these terms.
2. SMS / Text Messaging Program & Purpose
When you provide your mobile phone number and opt in to receive text messages from Family
Water Conditioning LLC, you authorize us to send automated and recurring informational and
transactional SMS/MMS messages. These messages include, but are not limited to:
● Service and installation appointment reminders and scheduling confirmations
● Technician arrival window updates
● Water treatment equipment service notifications and maintenance reminders
● Customer service inquiries, quotes, estimates, and follow-ups
● Invoices, billing notifications, and order updates
3. Message Frequency
Message frequency varies. You will receive messages related to your scheduled services,
ongoing inquiries, and maintenance reminders as needed based on your service schedule and
interactions with our team.
4. Message and Data Rates
Message and data rates may apply for any SMS/MMS messages sent to you from us and to
us from you. Standard carrier rates according to your mobile phone service plan will apply.
Please contact your wireless carrier for details regarding your specific text messaging and data
plan rates.
5. How to Opt-Out (STOP Instructions)
You may opt out of receiving SMS/MMS text messages from Family Water Conditioning LLC at
any time. To stop receiving text messages, simply reply STOP to any message you receive from
us.
After you text STOP, we will send you a one-time confirmation SMS confirming that you have
been unsubscribed. Following this confirmation, you will no longer receive text messages from
us unless you explicitly opt back in.
6. How to Get Help (HELP Instructions)
If you need assistance or are experiencing issues with our messaging service, you can reply
with the keyword HELP to any message received, or contact our customer support team
directly:
● Phone: (610) 999-0885
● Email: familywaterconditioning@gmail.com
7. Carrier Disclaimer
Carriers (including, but not limited to, T-Mobile, AT&T, Verizon, and regional wireless carriers)
are not liable for delayed or undelivered messages.
8. Privacy Policy Summary
We respect your privacy. Mobile subscriber information and opt-in consent data will not be sold,
rented, or shared with third parties or affiliates for marketing or promotional purposes.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our mobile
messaging program, please contact:
● Family Water Conditioning LLC
● Phone: (610) 999-0885
● Email: familywaterconditioning@gmail.comFamily Water Conditioning LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request our services, or communicate with us via phone, email, or SMS.